Delivery

Our Logistics Services

Soane Britain is delighted to offer clients worldwide delivery and storage services. Depending on pieces purchased and delivery requirements, we offer a range of insured delivery options. These services range from a boxed courier service to consolidated or direct road, kerbside or white glove air and sea freight. Please speak to our Logistics team at any stage of your order to receive a quotation.

We require all delivery charges to be paid in full before your order leaves our warehouse.

If we are unable to make delivery arrangements for your order within 5 working days of the ex-works date, we may be able to offer you storage options depending on our Leicester warehouse capacity. Our Logistics team will be happy to provide you with a quotation for your consideration.

Collection ex-works is also available from our Leicester warehouse. Our smaller lighting and hardware designs will be securely packaged in boxes, ready for outer packaging. Please note that for ex-works collection your items will be stored without packaging. Your professional collection service will need to bring suitable packaging and people to transfer pieces safely and securely.

For more detailed information of delivery services we provide, please contact our Logistics team.

Packaging

We are determined to source our packing materials responsibly and reduce our environmental impact, as we do when it comes to sourcing raw materials for our designs.

Finding a balance between secure packaging and over-packaging is essential to ensure our pieces reach their new owners in prime condition and with minimal environmental impact.

We are proud that all of Soane’s in-house packaging is 100% recyclable or biodegradable, with the exception of tape, which we are actively sourcing an environmentally friendly alternative.

To find out how to recycle each component of our packaging please follow the link below.

Sustainability & Our Supply Chain

While we are a relatively small team, we are committed to reducing our environmental impact across our logistics services.

We are working hard to understand and reduce the carbon footprint of our transport, starting with an analysis of the miles travelled by each of our designs as they move through our workshops and on to our customers. In 2022, we set science-based scope 1 & 2 emission reduction targets in line with SBTi criteria and recommendations with the aim to reach net-zero carbon emissions from all our controlled assets by 2030.

For the delivery of our designs we partner with third party couriers and exporters who share our commitment to reducing carbon emission through efficient transport, using electric vehicles where viable, utilising recyclable or biodegradable packaging where possible, and offsetting carbon emissions where alternative solutions are not possible.

To access delivery rates and FAQs please login to your Trade Account.